The power of AI will shape the future of work and optimize productivity. As digital transformation continues to accelerate business operations, our work and personal schedules are becoming increasingly integrated. Never before have parents, professionals and entire communities of people been forced to harmonize such escalating demands on their work and private lives.


Orchestrating the responsibilities of modern life can feel daunting. Raising healthy and well-adjusted children, supporting a struggling partner or friend, impressing your boss and coworkers, and not purchasing those chocolate chip cookies (who has time for dinner?) can overwhelm the human soul. Thankfully, AI platforms are not only changing how professionals organize information and interact with data, but how they navigate the challenges of everyday life.



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The democratization of the workforce due to AI will revolutionize how ideas come to fruition and businesses grow.
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Introducing Warren


Warren, Mercer consulting's AI digital assistant, is a sophisticated AI platform designed to leverage real-time data with learned patterns to enhance workforce productivity. It works 24/7 to ensure your personal and professional obligations are well organized and your career trajectory is moving forward. It does this by contextualizing data from your past, present and future and streamlining your responsibilities and schedule in ways that encourage better decision making.


In other words, Warren is your dedicated personal coach, confidant and teammate — the ultimate convergence of people and technology.


Every day, people struggle to maximize the value of their time. Too often, our work is undermined by inferior data that results in poor choices, inefficient scheduling and time-consuming distractions. Many people lack the time or resources to adjust to inevitable changes in our pressing daily priorities.


Warren is here to help people focus on what is most important, when it's most important. It's less about how tech informs us and more about building a hybrid existence of machines and people working together. You bring the human element to the relationship with your creativity, strategic thinking and empathy, and Warren augments your human capabilities by suggesting recommendations based on designated goals and targets. It then makes adjustments according to previous conversations with you.


All professionals, not just those at the top of the hierarchy, deserve a personal assistant to help clear their headspace. This democratization of the workforce due to AI will revolutionize how ideas come to fruition and businesses grow.


The days of compartmentalizing your personal and professional lives are gone. Warren allows you to prioritize and immediately address anything life throws at you: Your child's school principal expects you to answer the phone at 1 p.m. on a Tuesday, and your boss emails you at 8 p.m. on Thursday night anticipating a quick reply. No problem. Warren is here to help you thrive in a world that demands so much of your time, energy and sanity. Warren will take it from here: No, your child does not have a peanut allergy. Yes, you have briefed the team about the sales meeting and printed the glossy reports for each stakeholder. Done and done.


Modern life is a fully integrated experience without boundaries. Welcome to the new normal.

Work at the speed of AI


Working at the speed of AI means never having to ask yourself if you left the stove on, the location of the room for your 9 a.m. meeting or the accuracy of the data in the graph illustrating last quarter's output numbers. Forget reminders taped to your computer, those awkward moments in conference rooms when your PowerPoint presentation won't load and having to memorize yet another password. Say goodbye to staring into your glass of red wine late at night and wondering if you're a good parent. You are because Warren reminded you not to schedule that important call with the Hong Kong office during your daughter's debut as the Cheshire Cat in her school's rendition of "Alice in Wonderland."


Warren recognizes your human idiosyncrasies and fallibilities. It fact checks and performs quality control for each step of your busy day. Every aspect of your professional life will be optimized through AI technology, which consequently, will profoundly increase the quality and enjoyment of your personal life, too.


By predicting and mitigating our own very human mistakes and lapses in judgement, AI can make the human experience more meaningful, rewarding and impactful. Just as email, instant messaging and in-person video calling has changed the way people communicate with others, Warren is changing the way people communicate with themselves, their work duties and their entire careers.


An era of democratized AI


As businesses pivot to growth, people will increasingly have the freedom to think beyond the minutia of day-to-day obligations and dedicate that found time, brain space and capacity to keep looking and moving forward.


In the workplace, Warren empowers change at every level of an organization, which will forever alter the dynamics of influence and flow of ideas. No longer will the big ideas and future-thinking changes come from the top down. From the CEO, the summer intern and the stately boardroom to the bustling mailroom, groundbreaking solutions and cutting-edge revelations will arise from everywhere.


Through the democratization of AI, the people closest to the products, solutions and services will finally have the necessary time and capacity to think through improvements and invent the next best practice or idea. AI will inspire employees at every level to think smarter and faster, drive game-changing strategies and identify new ways to co-create and innovate.


Warren and other AI technologies will enable employees — regardless of title, level or rank — to grow personally and professionally. The future of work, much like in the past, will be defined by access to information and opportunities, as well as the integration of technology and human potential. AI now presents businesses with a universe of unprecedented possibilities, and employers must do everything they can to empower their people to compete in the future and continue to provide value to the company.


Warren is AI's version of a dedicated collaborator who barely sleeps, only deals with facts and accurate data, and will never steal your lunch from the refrigerator. Finally, Warren is a colleague for a new era of people, technology and the symbiotic workforce.

Gail Evans
Gail Evans
Senior Partner, Chief Digital Officer, Mercer

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