At Marsh & McLennan, we brought together our network of experts and leaders in a three-day, global, virtual event to articulate a vision for what is possible and design a path forward for industry and society in a post-COVID world. 


We examined current challenges and identified opportunities to collaborate on a vision for businesses and the new shape of work. While the session content varied, one common theme remained consistent – resiliency. 

Better by Design featured insights


A people agenda to rebalance our relation to technology

Ilya Bonic, President of Mercer's career business and Head of Mercer Strategy, and Kai Anderson, Partner, explore how organizations can rebalance the priority between people and technology — not by backing away from the progress of technology, but by innovating and elevating their People Agenda.


From cost to investment: a mindset shift in benefits design

Joan Collar, Mercer Marsh Benefits Leader in Asia, examines how organizations are shifting to a new mode of thinking on benefits that realize employee needs and proactively support their wellbeing.


Video highlights

Deploying economic power to make a difference in society:

The need to address long-term systemic risks has never been greater. Hear from Fiona Dunsire, Senior Partner, Wealth Leader of Growth Markets, Mercer and Carlos Rivero, Chief Talent Officer, Marsh & McLennan.


Harmonizing human and digital resources: 

How can technology create a better workplace and society? Kai Anderson, Partner, Mercer and Emily Tansuwan, Associate Director, Organizational Effectiveness, Oliver Wyman discuss. 


Integrating wellness into the way we work:

How do organizations foster a culture of well-being? Joan Collar, Asia Regional Leader, MMB, Mercer and Gordon Rudow, Partner, Organizational Effectiveness, Oliver Wyman discuss.



Breaking through: 

How do organizations balance the need to stabilize and service, but also to experiment and evolve? This panel discussion, moderated by Dominic Burke, Vice Chairman , Marsh & McLennan, features Norman Dreger, Partner & Multinational Client Segment Leader for the International Region, Mercer; Rutger von Post, Financial Services & Organizational Effectiveness Partner, Oliver Wyman; and Aaron Fine, Head of Retail & Banking Practice, Oliver Wyman.


View additional highlights here.

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