Contact and Support
Support for Employees of Mercer Clients
Get assistance with your health or retirement benefits administered by Mercer in your region — US, UK, Australia
In the US:
Health or Retirement Benefits Administered by Mercer
If you are a 401k participant and need to contact Transamerica, please call us at 800-685-6474 for assistance.
If your employer is offering Voluntary Benefits through Mercer and you are interested in enrolling in coverage or have questions regarding your current benefits, please call us at 1 800 247 2266.
If you are a member of an Association and are interested in enrolling in coverage or have questions regarding your current professional liability, life or health policies offered through Mercer, please call us as at 1 800 247 2266.
In the UK:
If you want to discuss your online access to Mercer OneView, including login details and site navigation please call 0345 600 0229.
If you wish to make a complaint about financial advice that you received from Mercer should you call 0207 178 3159. Our procedure for dealing with regulated complaints is at the following site http://uk.mercer.com/complaints.html
Mercer Super Trust
You can call the free call number in Australia for Mercer Super Trust: 1800 682 525.
If you are calling outside of Australia, call +61 3 8306 0900.
For members looking for their Mercer Super Account Log In, visit Mercer Super