Challenges       |       Solutions       |       Insights       |       Experts       

 

 

 

Challenges

 

  • Overcoming deficiencies in workforce capability and future skills 
  • Operating in a digital-first and/or blended work environment 
  • Redesigning work to achieve an optimal combination of humans and automation

Reshaping work and people experience

Transformation is not a one-time event. Nor is it about slashing costs to improve the bottom line. Achieving bold, systemic change requires investing in your people to drive long-term, sustainable growth, realizing a return on multiple dimensions — financial, operational and human.

 

Our people-centric, evidence-based approach to transformation unlocks future growth by helping companies reimagine how they work and how their people experience work. We focus on reshaping work and how it is experienced. Beginning with world class thought leadership, we apply design thinking to build people-centered solutions, ensuring processes and targeted interactions add value, eliminate friction and engage your workforce.

 

Underpinning all the transformation work, we also help you with change management to understand, acknowledge and address the varying needs of stakeholder groups to drive greater commitment and adoption and, ultimately turn challenges into opportunities during your transformation journey.

 

Our robust solution set includes:

 

Culture
Align transformation efforts with purpose to build a more inclusive, diverse and equitable environment, and drive engagement, productivity and retention.
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Diversity, equity and inclusion
Design and implement a comprehensive strategy that ensures equality of opportunity, experience and rewards.
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Flexible working
Drive effective collaboration through business and workforce models that adapt to the rise in — and demand for — flexible working strategies inclusive of all employees at different life stages.
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Internal talent marketplace
Grow a future-ready workforce and agile organization by deploying diverse talent to work based on the matching of supply and demand for skills.
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Organization design
Transition from traditional multilayered organizations into simple, agile and distributed structures.
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Pay equity analysis and remediation
Assess and remove pay inequities, their causes, and reduce risk. Establish pay equity as a pillar supporting broader diversity, inclusion and social justice initiatives.
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People strategy
Create an integrated, impactful and investable people strategy by anchoring to business goals and differentiating priorities by critical talent segments.
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Work design
Driven by digitalization and the democratization of work, determine the optimal combination of humans and automation, and the opportunity to connect talent to work through a variety of means.
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Workforce strategy and analytics
Identify workforce attributes and practices best serving business objectives. Set strategy to meet future workforce demands. Optimize impact and accelerate change.
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Insights

Point of view paper

Reinventing for the new shape of work

Transform to drive a future-first view.
Report

2021 Global Talent Trends Study

Discover how leading organizations are responding to some of the most significant issues of our time.
Point of view paper

Gaining a skills edge through agile talent practices

Accelerate your future of work journey through a skill-based approach.

Our experts 

Ravin Jesuthasan

Ravin Jesuthasan

Global Transformation Services Leader,
Mercer

A recognized global thought leader and futurist, Ravin advises clients on defining the future of work and HR. He partners with clients worldwide to help them prepare for and meet the challenges caused by disruption from the emerging digital economy, the rise of artificial intelligence and the transformation of work.

 

Kai Anderson

Kai Anderson 

International Workforce & Organization Transformation Leader, Mercer

Kai joined Mercer through the acquisition of his company and now leads Mercer’s international Business Transformation services as a partner, consulting with executives across all industries to master their transformational challenges. Kai is a recognized keynote speaker and author of books and other publications on transformation and people management.

 

Connect with our experts to find out more

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